What Not to Donate: A Professional Organizer’s Guide to Thrift Store Etiquette

Living. Simplified. Professional Organizer Portsmouth New Hampshire Blog Post on Proper Way to Make Donations

As a professional organizer, I’m a big believer in reusing what we already have—and passing along good-condition items to others who need them. One of my favorite ways to do that is by donating to local thrift stores, especially nonprofits that give back to the community.

But not everything belongs in the donation pile. Before you box things up, check this list of items thrift stores typically can’t accept. Donating responsibly helps these organizations stay focused on what they do best—helping others—and ensures your items truly have a second life.

🚫 Items You Shouldn’t Donate

1. Broken or Damaged Items
Anything that’s ripped, stained, chipped, dirty, moldy, or beyond repair belongs in the trash—not the donation bin.

2. Safety Equipment (Especially for Children)
Think helmets, car seats, strollers, and cribs. Unless they are recently purchased and meet safety standards, they can’t be resold.

3. Hazardous Materials
Paint, batteries, chemicals, and other hazardous waste should go to a city-run disposal center, not a thrift store.

4. Used Undergarments and Hygiene Products
Used underwear and socks, and health or beauty items (open or sealed) are generally not accepted due to hygiene concerns.

5. Mattresses and Pillows
Most thrift stores won’t accept used bed pillows or mattresses due to hygiene concerns. However, decorative throw pillows used on couches or chairs are typically accepted if they are in clean, good condition.

6. Outdated Electronics
Old TVs, VCRs, phones and computers aren’t easily resold and may require expensive disposal. Bring these items to your local electronics recycling center.

7. Weapons and Firearms
Even if legally owned, these are a no-go for thrift stores. Contact local authorities for proper disposal.

8. Automotive Parts
Tires, wheels, and batteries are usually not accepted. Check with an auto recycling program instead.

9. Building Materials
Most thrift stores don’t accept lumber, sinks, or doors—but Habitat for Humanity ReStore often does.

10. Broken or Oversized Appliances
Unless clean, functional, and fairly modern, appliances are unlikely to be accepted.

11. Expired or Perishable Food
Food pantries—not thrift stores—are the right place to donate non-expired pantry items and unopened personal hygiene items.

✅ Donating with Intention

Donating is an act of generosity—but it also requires thoughtfulness. Ask yourself: “Would I be happy to receive this?”

If not, consider an alternative solution:

  • Hazardous waste center for chemicals and batteries

  • E-waste recycling for old electronics

  • Shelters or food banks for unopened hygiene products and pantry staples

Together, we can keep usable items out of landfills and get them into the hands of people who truly need them.

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